Updated April 28, 2017
We guarantee our products will arrive in excellent condition and as described on the product sales page. If for any reason the item you receive is damaged, does not work or is not in pristine new condition, we will exchange it for an item that is. If that requires us to send a prepaid postage envelope to recover the broken item at our expense and sending a new one at no expense to you or simply shipping a brand new item, we will make that determination during the return process
If you wish to return an item for a full refund minus any shipping fee we charged at checkout you may do so by simply mailing the items back to us at
K4 Distributors LLC
534 Broadhollow Road
Melville NY 11747
Please include your name and email in the package so we can locate your original order and refund it. All items in their original condition will receive a full 100% refund, those items missing parts, the packaging the item arrived in or are used in any manner, may be charged a restocking fee of 25% at our discretion
If you have any questions on our policy please contact us via email at email@example.com .